New Xtool X100 PAD OBD2 Function Keeps on Loading Interface Solution


I need help on my new xtool x100 pad can you assist me

Obd2 function not working
Just loading forever.
  Xtool X100 Pad Loading 1
Xtool X100 Pad Loading 2
Go to Quick Support function, you will see a 9-digit ID, press SEND MY ID. customer service will have xtool engineer to assist you via Teamviewer.
Xtool X100 Pad Loading 4
Then accept the connection. Xtool engineer will access to your x100 pad system. Then detele or download necessary software program.
Xtool X100 Pad Loading 5
Don’t quit until you are told to.
Try again after finish downloading software.

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