Problem:
I tried to diagnose a Renault Clio V 2020 with autel im608, it failed me and shows 2 errors.
“Please contact your distributor to purchase the lockout service.”
“Unlocking failed
Error Message: The software service is requesting has not been purchased.”
Any solution?
Solution:
For Renault vehicle with gateway, you need to purchase the Renault gateway unlock authorization or use the Renault gateway adapter.
You can purchase Renault gateway unlock service from “OEM Authorization” function.
How to Unlock Renault Gateway ECU with Autel Diagnostic Tools
Autel has a dedicated 16+32 gateway adapter for Renault. You can also use OBDSTAR green adapter or other gateway connectors.
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