OBDSTAR X300 SD Card Blank No App Cannot Turn on Machine?

Problem:

I have a OBDstar x300 Pro3 and I lost the SD card.
I have not registered it. My attempts fail due to not having access to the registration key since I can’t see the app.
I don’t have registration key since I can’t turn on device I am wondering if you guys can help me download the update so I can use the machine.
When I put the sd card in the computer it’s blank.  I have a 32gb sd card that is empty. it doesn’t have data files.
Obdstar Sd Card 1
Solution:
OBDSTAR X300 Pro3/x300 dp/dp plus comes with SD card in default.
If you lost the SD card, you can replace by a new SD card by yourself.
Provide your obdstar serial number (on the back of the machine) to your seller to contact OBDSTAR engineer.
Obdstar Sd Card 2
Their engineer will send software file, then you can download it to the new or blank SD card.

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